We want our customers to be happy with their purchase and shop with us again. We always recommend reading our FAQ and About Us for any questions you may have before placing an order. If you have any problems, just send us an e-mail, firstname.lastname@example.org, within 3 days of receipt for prompt Customer Service. We will respond ASAP. Be sure to reference your order/invoice # in the subject line for faster service. Do read our FAQ for any questions you may have and for information and requirements on returns. Thank you.